Refund and Return Policy
Thank you for shopping at Corporal. We strive to provide you with high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we're here to help.
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Refunds
- We offer refunds on eligible items within 7 days of the purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging.
- To initiate a refund, please contact us at corporalgaming@gmail.com with your order details and reason for the return. Our customer service team will assist you with the refund process.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 5 working days.
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Returns
- To return an item, please contact us at corporalgaming@gmail.com to request a return authorization. We will provide you with instructions on how to return the item.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
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Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue and provide a replacement or refund as necessary.
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Exchanges
- We do not offer exchanges at this time. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.
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Contact Us
- If you have any questions about our refund and return policy, please contact us at corporalgaming.com.
By purchasing from Corporal, you agree to abide by the terms of this refund and return policy. This policy is subject to change without notice. Please review this policy periodically for any updates or changes.